Shipping policy

Shipping Policy

Effective Date: 25-08-2026

Thank you for shopping at trendingonline.shop. We aim to process and deliver your orders as quickly and safely as possible.

1. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation.
Processing may take longer during sales, promotions, festivals, or periods of unusually high order volume.
Orders are not normally processed on Sundays or public holidays.

2. Estimated Delivery Time

Typical delivery estimates are:

Metro cities: 3–7 business days
Other cities and towns: 5–10 business days
Remote areas: 7–15 business days

These are estimated timelines and are not guaranteed delivery dates.

3. Shipping Charges

Any applicable shipping charges will be displayed during checkout before the order is placed.

4. Order Tracking

Once your order has been dispatched, tracking information may be provided through email, SMS, or other available communication methods.

5. Delivery Delays

Delivery may be delayed because of circumstances including:

Weather conditions.
Public holidays.
Natural disasters.
Courier or logistics issues.
Incorrect or incomplete shipping information.
High order volumes.
Circumstances beyond our reasonable control.

6. Incorrect Shipping Address

Customers are responsible for providing accurate and complete delivery information.

We are not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete addresses provided by the customer.

7. Damaged Packages

If your package appears damaged when delivered, please contact us as soon as possible and provide photographs or videos of the package and product.

8. Failed Delivery

If delivery cannot be completed because the customer is unavailable, refuses delivery, or provides an incorrect address, the shipment may be returned to us. Additional charges may apply if re-shipment is requested.